Stay calm folks, the young boy is just an actor and he's over not getting the puppy...Charlie explains it himself below.
Creative Credits:
Ad Agency: TDA/Boulder
Client: FirstBank
Creative Director: Jeremy Seibold
Art Director: Haley Garyet
Exec Creative Director: Jonathan Schoenberg
Exec Creative Director: Thomas Dooley
Directors: Speck and Gordon
Production Company: Furlined
DOP: Jo Willems
Editorial/Post: Stitch
Color/Telecine: The Mill
Mix & Sound Design: Lime Studios